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Privacy Policy and Legal Notice

Web owner information

AMVOS DIGITAL, S.L with address at Paseo de la Castellana, 200 “SPACE CASTELLANA”, 28046 MADRID and communications mail ADMIN@AMVOS-DIGITAL.COM.

Data Protection Officer

The holder is responsible for the personal data collected through the navigation and use of this website, in accordance with the requirements established by REGULATION (EU) 2016/679 on the protection of data of natural persons, as well as in accordance with Law 34/2002 d and 11 July of Services of the Information Society and Electronic Commerce (LSSI-CE).

By using this website, we understand that you have read and understood the information that is exposed regarding the processing of your personal data.

Data protection policy

The controller applies the principle of active responsibility in the processing of personal data, constantly updating and promoting the continuous improvement of the data protection system in accordance with the applicable legal requirements, ensuring in any case:

  • Respect for the fundamental rights and freedoms of natural persons
  • That the data is processed in a lawful, fair and transparent manner
  • That the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected
  • That the purposes for which they are collected are explicit and legitimate and that they are not treated in a manner incompatible with those purposes

The purpose of this document is to inform users about what we do with their personal data, how they recollected, what they are used for, their rights, as well as all the necessary legal information established by current regulations.

Data collected, purpose and legality

The personal data processed are those provided by users through the forms available on this website and are the minimum necessary to be able to:

  • Send you information about our products/services
  • Answer queries.
  • Process orders, as well as be able to prepare the respective invoices, inform about the status of the orders, handle complaints and any other management derived from the provision of the service carried out through this website.

These purposes are fulfilled in legal principles of data processing, as established by current regulations: for the execution of a contract or provision of service to users, for the fulfilment of legal obligations, for legitimate interest and with the consent of users .

Web Forms

The personal data collected through the web contact form are used to respond to any query that the user makes through it.

The personal data collected in the order form are intended for the processing of the data necessary for the correct management of your orders.

The processing of the data is legitimized by the consent you give us by expressly accepting the conditions of treatment informed through this privacy policy.

Data Destination

The personal data obtained through the web forms are recorded and stored in electronic media controlled and supervised by the data controller.

Your personal data will not be communicated to third parties, except that the communication of data is covered by a legal obligation or when, for the correct provision of the service or the performance of the contract, it is necessary to communicate your data to third parties to make the payment (payment gateways), as well as g To reduce the deliveries of the products (carriers) covered by such a transfer to the needs of the service. Payment by other means of payment, we recommend that the user read the privacy policy to understand how it treats the personal information, for example:

Redsys Processing Services, S.L. (“Redsys”), with address in Madrid, calle Francisco Sancha, nº 12, and with C.I.F. number B-85955367, which fully complies with the legislation in force on the protection of personal data and the commitments of confidentiality of its activity. Redsys has adopted the necessary technical measures to maintain the required level of security. You can view their privacy policy at https:www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf

PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S.  Luxembourg B 118 349), whose privacy policy establishes the appropriate security measures for the correct processing of users’ personal data. You can see their privacy policy at

https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1

For cases in which the communication of data to third parties is not covered by the legal bases established in the preceding paragraph, the communication of data to other recipient swill only take place if the user has given his express consent.

The strict criteria for the selection of controllers and the contractual commitment with each of them to comply with it and to comply with the data protection obligations laid down are maintained.

In the event of international data transfers, AMVOS DIGITAL, S.L will ensure that the transfer of your personal data is carried out in accordance with the applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.

You can obtain more information about the processing of personal data in our organization by requesting it by e-mail: ADMIN@AMVOS-DIGITAL.COM  or by accessing through the following link:

https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=68935

Technical and organizational data protection measures

The media have the necessary technical and organizational measures that guarantee the confidentiality and conservation of the personal data obtained through the web.

Personal data collected on the web is processed using the HTML protocol with a valid SSL certificate.

The personnel involved in the operations of data processing: access, editing, deletion, etc. are trained for this, trained and committed to this data protection policy.

Retention of data

The personal data obtained through the contact form will be kept for the time necessary to fulfil the request / query made

The personal data obtained through the order form will be kept as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to elimination, cancellation and/or limitation of the processing of your data.

Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, as long as it is necessary for the exercise of orders of claims, or some type of judicial, legal or contractual liability that may arise from its treatment, which must be treated and for which its recovery is necessary.

In the event that you have expressly agreed to the sending of commercial information, we will keep your contact information until you notify us of your decision to cancel such commercial shipments.

Data Protection Officer

The data protection officer is MARÍ ANGELES NAVARRO SANSANO. You can contact the delegate in DELEGADO@CONSULTORIAPROTECCIONDEDATOS.ES.

The Data Protection Officer is responsible for ensuring compliance with data protection regulations, in order to resolve doubts about the privacy policy and answer questions about the processing of personal data. Likewise, it is necessary to contact you in order to lodge complaints regarding the processing of personal data, as well as to exercise the rights granted to the interested parties in relation to their personal data.

Information about the existence of automated decisions (including profiles)

We don’t normally make automatic decisions, but when we do, we make it clear what that decision is being made. However, AMVOS DIGITAL, S.L includes several sections dedicated to the personalization of services to display personalized advertising when entering its website and also to send personalized communications.

AMVOS DIGITAL, S.L recognizes the possibility of creating profiles to improve its product offer or personalize the sending of commercial offers, or give a more personalized treatment to the customer.

Opposition to the processing of data for advertising purposes

If you have given your consent to the use of your data for advertising purposes and do not wish to continue to receive advertising, you can revoke the consent given at any time by sending an email to the email address of the controller. ADMIN@AMVOS-DIGITAL.COM.

Changes to the privacy policy

We may modify the information contained in this Privacy and Cookie Policy when we deem it appropriate. If we do so, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will communicate it to your email address when the change is important to your privacy, so that you can review the changes, evaluate them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookie Policy from time to time if there are minor changes, or we introduce interactive improvements.

LEGAL NOTICE

Intellectual and industrial property

The design of the portal and its source codes, as well as the logos, trademarks and other distinctive signs that appear on it belong to (AMVOS DIGITAL, S.L) and are protected by the corresponding intellectual and industrial property rights.

Responsibility for content

AMVOS DIGITAL, S.L is not responsible for the legality of other third-party websites from which the portal can be accessed. It is also not responsible for the legality of other third-party websites, which may be linked to this portal.

AMVOS DIGITAL, S.L will not be responsible for the use that third parties make of the information published on the portal, nor for the damages suffered or economic losses that, directly or indirectly, produce or may cause economic, material or data damage, caused by the use of such information.

Content playback

By virtue of the provisions of the Intellectual Property Law, it is forbidden to reproduce, distribute and publicly communicate all or part of the content of this website, for commercial purposes in any medium and by any technical means, without the authorization of AMVOS DIGITAL, S.L.

Applicable law

AMVOS DIGITAL, S.L reserves the right to bring the civil or criminal actions it deems necessary for the improper use of the website and contents, or for non-compliance with these conditions.

The relationship between the user and AMVOS DIGITAL, S.L will be governed by the regulations in force and applicable in the national territory. If any dispute arises regarding the interpretation and/or application of these conditions, the parties will submit the conflicts to the ordinary forum, submitting them to the respective Judges and Courts in accordance with the Law.

Likewise, we inform you that it has a free out-of-court dispute resolution procedure accessible to all citizens, it is the online dispute resolution platform of the European Union, accessible through the following link https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.

Cookies

In the case of use of “cookie” technology on the web, there is a specific section that informs about its existence, as well as its use policy. See the “cookie policy” section. Otherwise, browsing cookies are not used.

Personal data of minors

This website is not directed to underage users. If you are a minor, do not attempt to register as a user. If we discover that we have inadvertently obtained personal information from a minor, we will delete that information as soon as possible.

Exercise of data protection rights

In accordance with the rights conferred by the regulations in force on the protection of personal data, the user may exercise the rights of access, rectification, limitation of processing, erasure, portability and opposition to the processing of their data, directing their request to the postal address indicated address or email ADMIN@AMVOS-DIGITAL.COM.

To exercise your rights, you must identify yourself by presenting your identification document.

For any complaint, you can go to the same email indicated. You can also contact the Spanish Data Protection Agency: www.aepd.es

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